RS
Robert S
1 reviews | Active since Sept 2012
08 Mar 2015, 18:01
Another ***x up by Neotel
I signed up again for some products/services from the dreaded Neotel. I finally got a call after 2 weeks from entering my details on their site and clicking buy now? ( NB my wife who did the same still hasn't had a call back) Do these fools actually want business?? Anyway, first bill comes, I am charged an \Activation fee which I was never informed of
Helpful (0)
Replies (1)0
Replies (1)
Neotel's replyOfficial
09 Mar 2015, 09:45Hello podstar,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
Neotel's reply09 Mar 2015, 09:45
Official
Hello podstar,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Regards,
Customer Services Team