All talk and no action

Another week has gone by (3 now) with boilerplate Emails and cistomer disservice department promises but I still have not received the upgrade to15Gig datacap. This must be a very complicated task for the Neotel people given the amount of time it takes. Did get an admition from Neotel that the story about the 15Gig packages being \out of stock"was false information from one of the centre person I spoke to."""