RB
Robert B

1 reviews | Active since Mar 2009

04 Aug 2015, 14:46

ACCOUNT TERMINATED BUT DEBIT ORDERS CONTINUE???

Neotel, your attitude stinks!!!!! Even after I terminated my account in April 2015 and you confirmed via email that my account was terminated you keep debiting my account with R648.00 every month thereafter!<br> <br> If you debit my account one more time, I WILL take the matter further!!!

0
Replies (1)
Neotel
Neotel's reply04 Aug 2015, 16:03
Official
Hello rob107,

thanks for getting in touch although we are very sorry to hear that this has been your experience. We have escalated the matter and will have you contacted in order to resolve this error as soon as possible.
Kind regards,
The Neotel team