SN
Sapna N
1 reviews | Active since Mar 2009
02 Jun 2015, 10:08
Account not yet canceled and still charging
I have requested for my account to be cancelled since beginning of May. I was told that it would be done and my device collected. But as yet nothing. I will be stopping my debit order if this is not done as a matter of urgency. Reference FCR***
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Neotel's replyOfficial
02 Jun 2015, 10:17Hello nar1,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
Neotel's reply02 Jun 2015, 10:17
Official
Hello nar1,
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team
We thank you for highlighting this problem to us.
We assure that we will be investigating this matter urgently and will be in contact with you to discuss the way forward.
We assure you that we will endeavor to have a speedy resolution for you.
Kind Regards,
Customer Service Team