MF
Marno F
1 reviews | Active since Feb 2013
06 Jan 2016, 16:00
Account Cancelled - Still Getting Billed!
I logged the first request for my Neotel account to be terminated/cancelled on 06/11/2015. On the 17/11/2016 I received a mail from CSRetentions requesting confirmation of the termination, which I confirmed. On the 19/11/2015 I then received this mail:<br> \Good Day
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Neotel's replyOfficial
06 Jan 2016, 16:22Hello marnof,
We are so sorry to hear this. We have escalated your query with our team and they will be in contact to assist soon. Regards, The Neotel Team.
We are so sorry to hear this. We have escalated your query with our team and they will be in contact to assist soon. Regards, The Neotel Team.
Neotel's reply06 Jan 2016, 16:22
Official
Hello marnof,
We are so sorry to hear this. We have escalated your query with our team and they will be in contact to assist soon. Regards, The Neotel Team.
We are so sorry to hear this. We have escalated your query with our team and they will be in contact to assist soon. Regards, The Neotel Team.