4 NEOTEL Routers in one year. NO INTERNET STILL

Logged Faults with Neotel for dropped internet connection. 5 Times this year alone!!! no internet for a week at a time sometimes and DECEMBER no TECHNICIANS to assist so i had no internet for a few weeks.<br> <br> Received numerous reference numbers for routers to be replaced numerous times.<br> <br> Failed to fix the problem.<br> Latest Fault logged was this morning where i spoke to Nxolisi (senior Technical Department) to assist in the issue.<br> The call was approximately 8:50am this morning. (please check your call recordings)<br> <br> The Technical Supervisor NXolisi could not help remedy the internet issue.<br> <br> I was told that ONCE AGAIN A TECHNICIAN WOULD BE CALLED OUT to replace or repair the router.<br> <br> I WANT IT FIXED NO IFS OR BUTS<br> <br> Below are reference numbers:<br> 05th December (***)<br> 18th Dec (***)<br> 19th Dec( REF: FCR ***)<br> 06th Jan 2015 (REF: SREQ ***)<br> 11th Jan Fault Logged Consultant Motsepho<br> 13th Jan Nxolisi (***)<br> 17th Jan (***)<br> 13th Feb (***)