4 month old Neotel service problem still not fixed

This is my third complaint on this website in as many weeks and my problem is still not solved! A technician finally came to check out my Neotel connection and found that there is a technical problem which must be resolved on Neotel's side. That's where the matter is stuck right now and if I don't whine and complain then the problem will remain!<br> <br> I really don't know what else it is going to take to have my problem finally resolved? I've written letters to Neotel, I've called them and I've written complaints on Hello Peter, all to try to solve a problem that isn't solved yet.<br> <br> I suppose the best resort would be, as is suggested on many websites when referring to Neotel's lack of customer service, the best thing is to change to another service provider. I wonder if it's just that I am not a corporate of major subscriber that I get treated with contempt .... forget the fact that I've been a subscriber since the early days of Neotel and that I've added to their numbers by referring friends and now they treat me with contempt!<br> <br> Neotel must remember that every service industry rises and falls on the service that it gives to its clients and being world class is not just mere lip service!