30 Days Later & Service Issues Still Not Resolved

February (month of installation) through to June 2015 the Neobroadband 10Mbps LTE Business service that we subscribe to, performed beautifully. It was, without a doubt, one of the best Internet experiences our company has had.<br> <br> Unfortunately, the service has been unusable since 18th July 2015 with speeds that often border on the 1Mbps or lower mark.<br> <br> Since the 18th of July we have had six site visits from Last Mile Technicians and Neotel 'Engineers' in order to attempt to solve the issue. It has been established, on multiple occasions, that the hardware at our premises, including the base station signal strength that our antenna connects to and its throughput, is in good working order (two modems were tested on three different base stations). Naturally, the technicians have been suitably perplexed by the issue of a service that once worked perfectly, and now just does not function.<br> <br> The last site visit and communication from Neotel was on Friday 7th August 2015. It was then that we were informed that it is a 'Neotel Network' issue and that it is currently being 'worked on'.<br> <br> No further information has been given. Call centre says issue has been resolved, when it still persists.