1 reviews | Active since Apr 2012
2 Wimax lines drop every 3 to 5 minutes
<p>For a week now we have experienced flapping on both our Wimax lines. The internet goes down completely every 3 to 5 minutes. While we have used this service for about 3 years, we have never experienced this problem for so long. Neotel REFUSES to acknowledge that they have a problem, so we hired a network specialist who checked everything and confirmed it was Neotel's lines. Our business is highly dependent on Neotel as our call centre uses VOIP phones over these data lines. Since October 2016 we have experienced progressively worse service from Neotel and certainly would not recommend them.</p>
027MIDR ********** 543067 ; 027MIDR ********** 671771
027MIDR ********** 543067 ; 027MIDR ********** 671771
We have already done that several times, but Neotel refuses to acknowledge that the fault is on their side. On Saturday past, we an external networking specialist confirmed that the fault lay with Neotel.
The ticket number on one of our lines is N ********** 7.
We have already done that several times, but Neotel refuses to acknowledge that the fault is on their side. On Saturday past, we an external networking specialist confirmed that the fault lay with Neotel.
The ticket number on one of our lines is N ********** 7.
It's such a pity that you do not respond to faults like you do on this site, but the end result is the same: Your internet is unusable. Therefore we have engaged with other suppliers and have cancelled your service.
It's such a pity that you do not respond to faults like you do on this site, but the end result is the same: Your internet is unusable. Therefore we have engaged with other suppliers and have cancelled your service.