1 reviews | Active since Mar 2010
ZERO CUSTOMER SERVICE and LOAD of LIES
<p>"Wed, 26 Oct 2016 13:40 from + ********** ********** 45<br />Your Nedbank Platinum credit card <br />account limit has been exceeded.<br />Please pay R126.91 to maintain a <br />positive credit record, or call 010<br /> ********** . Please ignore if payment<br />has been made."</p> <p><br />27 October 2016 Payment of R200 made via EFT</p> <p><br />"Thu, 24 Nov 2016 11:22 from + ********** ********** 4</p> <p><br />Nedbank: MR ..., need a little<br />extra to do the things that really<br />matter? You may qualify for a limit<br />increase from R7,500 to R10,500 on<br />your Greenbacks credit card.To<br />apply visit your Nedbank branch<br />with your ID, 3 months bank<br />statements/payslips or call 0860<br />555 111" </p> <p><br />"Thu, 24 Nov 2016 12:05 from + ********** ********** 6</p> <p><br />Good Day, Nedbank fores****<br />invites you to apply for a Personal<br />Loan, please call F... on<br /> ********** 283 or e-mail at<br ********** <p><br />25 November 2016 Payment of R200 made via EFT<br />30 November 2016 Payment of R450 made via EFT</p> <p> </p> <p><br />SO I FOLLOWED YOUR SMS COMMUNICATION AND GET TOLD <br />1) BY NEDBANK FORES**** TO CALL AMEX!!!<br />2) MY LOAN WAS DECLINED BECAUSE APPARENTLY I NEVER PAID MY CREDIT CARD????</p> <p> </p> <p><br />Begin forwarded message:</p> <p>From :Jackson, F<br />Date: Mon Nov 28 14:39:50 GMT+ ********** <br />To: The Media Productions<br />Subject: RE: text received</p> <p><br />Good day A</p> <p> </p> <p>You may attach supporting documentation</p> <p> </p> <p>In this I would be able to give you an idea of what you qualify for before you come into branch</p> <p> </p> <p>No problem if only available Wednesday, I would be able to send you the offer in the interim</p> <p> </p> <p>For the Amex Platinum Card you could call the contact centre ***card division for limit increase, you do not have to come into branch for credit card limit increase</p> <p> </p> <p>Regards</p> <p> </p> <p>F...</p> <p> </p> <p>Nedbank Fores****</p> <p> ********** 283</p>
We at Nedbank strive to make things happen. A resolution manager will contact you shortly.
Kind regards
Client Experience Team
We at Nedbank strive to make things happen. A resolution manager will contact you shortly.
Kind regards
Client Experience Team
Every time my loan account is fully paid and I request a consolidation of the loan and remaining balance with MFC and guess what?
I receive 2 emails from your LAZY consultants requesting my contact details and availability, so clear nobody even bothered reading the information provided to them!!!
As can be guaranteed as ALWAYS from your lack of customer services,
nobody attended to my previous email let alone bothered to respond to it!!!
Only to have some ****y call centre agent call me and referred back to my previous then want to me to repeat myself again.
In response to your latest text message, I don’t know where you expect me to find th R9403.35 claimed to be in arrears.
Do yourselves, a HUGE favour take the combined balance on both accounts and come back with a single repayment on the outstanding balance and term.
I am not going to make additional debt after you ****** me out of my Mercedes which I’m still repaying at R5000 per month and NOTHING TO SHOW
Going forward your only contact medium is now email and I will endeavour to BLOCK all calls from Nedban****!
Every time my loan account is fully paid and I request a consolidation of the loan and remaining balance with MFC and guess what?
I receive 2 emails from your LAZY consultants requesting my contact details and availability, so clear nobody even bothered reading the information provided to them!!!
As can be guaranteed as ALWAYS from your lack of customer services,
nobody attended to my previous email let alone bothered to respond to it!!!
Only to have some ****y call centre agent call me and referred back to my previous then want to me to repeat myself again.
In response to your latest text message, I don’t know where you expect me to find th R9403.35 claimed to be in arrears.
Do yourselves, a HUGE favour take the combined balance on both accounts and come back with a single repayment on the outstanding balance and term.
I am not going to make additional debt after you ****** me out of my Mercedes which I’m still repaying at R5000 per month and NOTHING TO SHOW
Going forward your only contact medium is now email and I will endeavour to BLOCK all calls from Nedban****!