Zero competent staff, who can lie with straight faces

On the 18th of April I submitted a Home Loan application at Nedbank Beaufort West. After a couple of mails and gathering of information I was told it would be sent off on the 23rd. On following up and chasing up empty promises I finally got in touch with the manager on the 2nd may. On the 3rd of may I found out the application had not even been submitted! On Friday the 4th at 15:00 it was still not submitted. I finally got the text just before 16:00. The branch had received all the documents from myself and the estate agent, and still they were not submitted as i had to resend documents to Nedbank home loans on the 7th. Nedbank I'm really disillusioned by the staff you hire, the way the lie to the clients, their no care attitude and the total incompetence. I will now try through an originator and when I succeed elsewhere Nedbank will never see me, my credit card, my investment account, current and savings accounts. Cheers to 24 years of banking