Zero Communication

<p>How does one elicit a response from Nedbank Randburg? Been trying for two and a half weeks to query why my wife is being ********** with unrealisticly high bank charges. Despite emails being acknowldged, no response to the query. I accept that customers may just be lowly nuisances in your lives, but do expect a response. Failure to respond now will mean that we reconsider our position and close the account. (my wife has been a good client of yours for some 30 years)</p>