Your faulty ATM-I must pay for replacement card???

On Wednesday 23rd March my ATM card was \swallowed\" by the NEDBANK ATM in Main Rd, Abbotsford, East London.<br> Card was not returned after the transaction. SMS received confirming the transaction and then SMS received saying transaction was reversed. I called the client services and ordered a new card. Now, I see a debit for R120 for \"card replaced\" on my account. How, with all the ATM fees and \"maintenance\" fees we pay, can a client be responsible for the replacement of the card??????These ATM machines should be maintained with the ATM and \"maintenance fees we pay!! <br> <br> I watched the ATM for a few minutes after this and another client tried to withdraw cash - same thing happened with her - card not returned. Dare I ask how many people after her - maybe 10,20 or 30?? That means you could have made R5000 (or more) in a few hours for something THAT IS NOT THE CLIENTS' FAULT!!! I am NOT paying for this card replacement. R120 must be credited to my account. This is absolutely ridiculous and totally unfair. Apparently, I am a \"valued client\" so make things happen Nedbank!"