EB
Estelle B

1 reviews | Active since Jun 2012

10 Mar 2016, 09:54

Your call centre lady just sweared at me!!

So your call center just called me on my cell I asked them what it is about I am at work she started an argument with me, I then put the phone down in her ear. <br> <br> She then phoned my workline to tell me I am an arrogant **** and a ***** and put the phone down in my ear!!<br> <br> I told her when she called my workline that i paid the accounts in full last week so why is she calling me, it is then when she started swearing at me! <br> <br> I am sure you can track this call to see who called me and take this further. I will wait your response.

0
Replies (1)
Nedbank
Nedbank's reply10 Mar 2016, 12:24
Official
Hello Estelle28,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team