YL
Yongama L

1 reviews | Active since Oct 2015

24 Nov 2015, 10:24

You made my heart smile

Yesterday after 16h30, I decided to make a call to Nedbank Personal Loans to confirm if a payment I had made earlier this month was received. I was greeted by Frank whose surname I did not get. When greeting back, I mimiced his greeting which had a certain \bouncy tone"to it. He burst into laughter and needless to say the conversation that followed was light-hearted and friendly.<br> <br> It did not even for an instance"

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Replies (1)
Nedbank
Nedbank's reply24 Nov 2015, 10:50
Official
Hello YongsLinks,

This is really outstanding feedback. We are happy to hear that Frank was able to make great banking happen for you.

We look forward to creating many more magical moments with you. We appreciate the feedback and will definitely share it with the team.

Kind regards
Client Experience Team