YOU DO YOUR OWN THINGS TO YOUR CLIENTS

Nedbank I am BEYOND ANGRY at the moment! I actually feel insulted to say the least and best you fix YOUR MESS UPS!

October I increased my loan - I had an existing loan with Nedbank so the loan was settled and balance paid into my acc. Debi checks done! My loan comes off successfully every month on the 25th when I get paid.

The 1st debit order of the new loan was coming off, a consultant from nedbank called me to see if my debit had come off. I told the lady it should on the 25th and she told me to ignore any messages I get to say payment is late as it was an error. By the 26th the debit was not off. I was then called early that morning by a gent saying my payment was missed on the 24th. I actually lost my mouth with him and asked how did you just change my debit date to the 24th where I'm paid the 25th and every month it's like that! I told him he can see money in my account and asked why it was not taken and he said he will sort it out. The debit ran a few days later.

I am ANGRY! I SEE MY CREDIT SCORE HAS DROPPED AND IT SHOWS A MISSED PAYMENT. I TRIED TO UP MY LIMIT NOW AND IT WAS DECLINED AS IT SAYS THERE WAS A MISSED PAYMENT.

I AM BEYOND ANGRY AND DISGUSTED IN WHAT YOU HAVE DONE AND ISSUES YOU HAVE CAUSED. I HAVE ALL MY ITEMS WITH NEDBANK AND THIS HAS NOW MADE ME VERY BITTER.

HAVE THIS SORTED ASAP WITHIN INTERNAL NEDBANK as well as my ITC BECAUSE OF YOUR STUFF UPS!

I EXPECT AN ANSWER BY COB WITH PROOF TODAY!