You cannot even trust a bank these days.

Since January 2025 Nedbank has been deducting double installments from my Cheque account . Due to this deductions each time I had to borrow extra money to supplement my expenses and other accounts . Nedbank caused me to go into arrears with my Nedbank loan account by 30 days . I asked them to give me a payment holiday but they would not . Now they demanding full payment which I cannot afford because of their error. I want Nedbank to allow a minimum of 2 months payment holiday to balance out my finances and budget as they caused me to go into further debt by double deducting from account over 7 months . I want Nedbank to remove the adverse listing from the credit bureau. I want this matter escalated to the Adjudicator as it was previously addressed by a consultant who did not provide a resolution .I have sent this matter twice to the Ombudsman with no results . Each time the Ombudsman closes the case prematurely which is prejudice against me a tax payer . I had to borrow additional funds from Cap-fin and Lend plus due to Nedbank deducting double amounts from my bank account. This was done several times which affected my budget.