JM
Johan M

1 reviews | Active since Apr 2015

24 Apr 2015, 13:38

You can't do what you want!

So on my contract I signed to pay the last day of the month. But you just want to take money when you want to, will it be ok with you if I only pay you when I want to. This month is the second time that you want to debit my account on the 24th and I phoned you this morning for the second time to correct it! As I don't get paid on the 24th!!!! I'm still waiting for the manager to phone me since this morning!! Your service is so shocking it can make one vomit! Just yesterday I had to log a complain regarding your other department but it seem like the whole of Nedbank is the same! Now I request you to get your CEO to contact me as your sales consultants fail and your managers. I think you should rather sell your company to ABSA or Capitec as its clear your big heads in your company is the same as our goverment

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Replies (1)
Nedbank
Nedbank's reply25 Apr 2015, 08:28
Official
Hello JZMULLER,

Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.

Kind regards

Client Experience Team