Yet Again!

I had a complaint of similar nature last month, which took close to 3 weeks to resolve, whereby Nedbank chose to overlook the payment arrangement I made with them and took what they felt was suited to them.<br> <br> through out this time, i was contacted by Pamela Pillay in their escalations department, based on the complaint I lodged on Hello Peter.<br> <br> She assured me I would never be exposed to this again and even asked that I convert my complaint to a compliment upon resolution of my query.<br> <br> Again! I am complaining over the same issue and want a refund on the over debited amount and at this point, when I mail Pam directly, I do not even get feedback or response, as I still hold her accountable based on the reassurance she gave me.