****y service from Nedbank, Germiston, Golden Walk mall

Nedbank, Germiston, Golden Walk mall, has zero care on their clients, ****y service I have received on the 25th May 2021, how can you have to wait for over 3 hours to get an ordinary count opened, up and down like everyone is confused there, 1 minute, person helping you is here, 1 minute they are nowhere to be found, what kind of client care is that, the staff hav no descipline at all,