Wrongly charged.

<p>I am just about feed up with Nedbank and their service. Besides my other pending issue here comes something else.</p> <p>In April, I went and changed my cheque card from Visa to 2 card Greenbanks Mastercard and American Express, they per their requirements because some shops do not accept American Express cards. Fast forward today, I get a SMS early in the morning about low balance notification on my cheque account -335.92. Log into my internet banking and see that they have charged me R168.99 x 2. I call the contact centre tell them my issue, I'm transferred from one consultant to the next. Unfortunately I didn't get any of the consultants names as they say it so fast. </p> <p> </p> <p>20 minutes later on the call and it's drop without my problem bring resloved. Mind you Nedbank has all ny information, you would think they would bother to call back to assist me with a solution but no not Nedbank because they are just quick to charge me twice on the same account. Why on earth would one have 3 cards for the same account. Can Nedbank please reverse the additional R168.99 as it's not my fault the person who work for you are not honest, as I was doing and exchange of cards not adding another card/s</p> <p> </p> <p>Regards,</p> <p>Binta Kabwiz</p>