Wrongful Debit
MFC debited my account even after my insurance paid of my written off car. They requested that I provide certain documentation tat will allow them to close off my account and also refund me. It has been over a week now and the consultant responsible for my account has been ignoring my calls. I need someone to contact me because I am not thousands short because of this.
Helpful (0)
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Replies (3)
Nedbank's replyOfficial
08 Nov 2017, 07:27We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply08 Nov 2017, 07:27
Official
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
's updateReviewer Update
08 Nov 2017, 08:35I have not been helped or even responded too
's update08 Nov 2017, 08:35
Reviewer Update
I have not been helped or even responded too
Nedbank's replyOfficial
08 Nov 2017, 09:20Good day IG
Kindly be advised that the matter was allocated to a Resolution Manager, please allow him/her the opportunity to intervene. Unfortunately we will not be in position to provide you with immediate resolution on this matter on the platform.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply08 Nov 2017, 09:20
Official
Good day IG
Kindly be advised that the matter was allocated to a Resolution Manager, please allow him/her the opportunity to intervene. Unfortunately we will not be in position to provide you with immediate resolution on this matter on the platform.
Kind regards
Client Experience Team
Best regards,