ND
Ncamisile D
1 reviews | Active since Aug 2016
21 Aug 2016, 16:24
WRONG POLICY EXPLAINATION
<p> Hi,I am realy dissapointed with MFC,they were quick to finance my car but now I am paying for extra cost that I was unaware of.I took warranty and service plan and I did not know that if you reach some certain kilometres you will have to renew the policy and still pay for the one you used up plus the new one.Now I am paying for 3 policies which the other 2 already used because I had reached the number of kilometres as per contract but it has not expired as per dates on the contract,meaning i am paying almost double the price of the initial agreement.I did not buy a car because I am rich.I was force to buy it coz of my job.</p>
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Nedbank's replyOfficial
22 Aug 2016, 05:47Dear Ncamisile,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply22 Aug 2016, 05:47
Official
Dear Ncamisile,
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
Best regards,