AO
Asief O

1 reviews | Active since Mar 2009

25 Mar 2015, 20:03

Wrong numbers calls 10 times a day

Good day<br> <br> Every day for the past few months I have been receiving calls from Nedbank call centres asking for all kinds of different people. This is now becoming too much. Whenever i advise the consultant that they have the wrong number as i do not bank with nedbank, 5 minutes later another consultant will call to ask for the same person.<br> <br> It seems that my number is been used as a default number whenever a number for the particular customer is not available. <br> <br> I receive on average 50 sms per day from nedbank as well. <br> Please this is a waste of my valuable time and I cannot tolerate this any longer. <br> <br> Please have my number removed totally off your system and wherver it may be.<br> <br> I await a response. PS: if you try calling me a 087 / 086 / or any call centre number i will not answer your call!!! My number is on indicated on this submission.<br> <br> Thank you Asief Omar<br>

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Replies (1)
Nedbank
Nedbank's reply26 Mar 2015, 08:04
Official
Hello omaras,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team