gH
gerard H

1 reviews | Active since Mar 2009

28 Jan 2015, 17:10

Wrong Name on New Account

I approached Nedbank a month ago to open an optimum current account as I already have a Nedbank Creditcard Account for 15 years. My middle name did not appear on my Eskom statement as proof of residence so I had to instruct Eskom to change my name which I did (this was half a day wasted as I had to goto the office). I then went back and the account was opened with my full names, but the middle name appears first now, including Greenbacks. This is incorrect. Please resolve the problem immediately or I will cancel account.

0
Replies (1)
Nedbank
Nedbank's reply29 Jan 2015, 07:32
Official
Hello gerardhs,

We take note of your concerns and an investigation is underway.

Thank you for your patience and we will revert to you with feedback.

Best regards

Client Service Support