1 reviews | Active since Oct 2015
Wrong information given to me when I opened my account
<p>I open an savings / investment account with Nedbank. I clearly asked the woman at Nedbank Festival Mall if I can give notice at any time and pay a penatly. She clearly confirmed 24 hour can be given and a penalty will be charged. Clearly the staff at the branche dont have a clue what they are selling the clients.</p> <p> </p> <p>Today I went to Nedbank to give notice of the small investement. Nedbank told me NO I can't get the money. The supervisor offered to do a manual request to the Branch Manager and get back to me. It is 3:40 and still no call from Nedbank.</p> <p> </p> <p>I am so disappointed. I opened the savings account / investiment account on 15/3/2017 and only received R5.44 interest once. They can keep the interest I just want the capital money I paid into the account. </p>
Email was send at 9:40 with required information (ps this information was supp**** on the complaint)
Email was send at 9:40 with required information (ps this information was supp**** on the complaint)
02:15 no reply from Nedbank. I called the Branch Manager who made me feel like ********. Nobody is concerned about the staff member who gave the wrong information.
02:15 no reply from Nedbank. I called the Branch Manager who made me feel like ********. Nobody is concerned about the staff member who gave the wrong information.
4 days later still no reply from Nedbank Shocking.
4 days later still no reply from Nedbank Shocking.
Thank you Nedbank for resolving this. Received great service from an awesome Supervisor at Nedbank Festival Mall.
Unfortunately the damage has been done and I've lost all faith in Nedbank.
To add to my bad experience my 17 year old son's account has now been frozen. We have no idea why. The bank should look after everybody even the young kids ... YOUNG kids are the future. Nedbank you just showed my son WHY HE SHOULD NEVER BANK WITH YOU!!!!
Thank you Nedbank for resolving this. Received great service from an awesome Supervisor at Nedbank Festival Mall.
Unfortunately the damage has been done and I've lost all faith in Nedbank.
To add to my bad experience my 17 year old son's account has now been frozen. We have no idea why. The bank should look after everybody even the young kids ... YOUNG kids are the future. Nedbank you just showed my son WHY HE SHOULD NEVER BANK WITH YOU!!!!