DK
Daniel K
1 reviews | Active since Jul 2016
27 Aug 2018, 12:29
WRONG DEBIT DATE/BOUNCED DEBIT ORDER
I have a loan with Nedbank, debit order date is 26 of every month. They tried to debit on 24 Aug 18 and it was unsuccessful, now my bank is charging me for bounced debit order.
My credit record is at risk for bounced debit order. This is not the first time it happens. Last time i spoke to someone i was told it would not happen again.
I cant wait to finish this loan and cut Nedbank out of my life. I would never reccomend Nedbank to anyone.
PLEASE PAY MY BANK CHARGES IMMEDIATELY AS WE AGREED ON A DEBIT ORDER OF 26TH OF EVERY MONTH. GO BANK AND LISTEN TO PREVIOUS CALLS BETWEEN MYSELF AND YOUR AGENTS.
Helpful (0)
Replies (4)0
Replies (4)
Nedbank's replyOfficial
27 Aug 2018, 13:36Dear Daniel M Kekana
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
Best regards,
Nedbank's reply27 Aug 2018, 13:36
Official
Dear Daniel M Kekana
We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.
Kind regards
Client Service Support
Best regards,
DK
Daniel K's updateReviewer Update
28 Aug 2018, 14:19Just spoke to a lady by the name of Claudine from Nedbank and she said that I will not be refunded the bank charges despite the fact that I did not sign for debit order to go off on 24th of each month.
NEVER TAKE LOAN FROM NEDBANK . THEY ARE ******.
DK
Daniel K's update28 Aug 2018, 14:19
Reviewer Update
Just spoke to a lady by the name of Claudine from Nedbank and she said that I will not be refunded the bank charges despite the fact that I did not sign for debit order to go off on 24th of each month.
NEVER TAKE LOAN FROM NEDBANK . THEY ARE ******.
Nedbank's replyOfficial
28 Aug 2018, 14:38Your comments have been noted.
Regards
Client Service Support
Best regards,
Nedbank's reply28 Aug 2018, 14:38
Official
Your comments have been noted.
Regards
Client Service Support
Best regards,
Nedbank's replyOfficial
07 Sept 2018, 09:17Dear Daniel
We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.
Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.
We look forward to a long-lasting relationship
Kind regards
Client Service Support
Best regards,
Nedbank's reply07 Sept 2018, 09:17
Official
Dear Daniel
We thank you for allowing us an opportunity to intervene and provide feedback regarding your complaint.
Should you be satisfied with our service on this complaint it will be greatly appreciated if you would convert the star rating on the complaint.
We look forward to a long-lasting relationship
Kind regards
Client Service Support
Best regards,