Wrong charges for transactions and deposits covered

On Friday 2nd July some debit orders went off my account and my account was overdrawn (Account no ***). One debit order was reversed as it was not valid. I also deposited R2400 in the morning just after 9am. So with these transactions my account should have been in credit by approx R1600.

I noticed the following on 4th July:

1) The debit reversed was still not returned on my account! Debit orders are normally reversed within a day.

2) I was charged R90 honouring fees for each of the other debit orders even though I deposited enough cash to cover these.

This is highly frustrating given I met the requirements on the day for transactions. The honouring fees are charged in error and should be reversed.