WB
Wesley B

1 reviews | Active since May 2016

03 May 2016, 08:25

Wrong amount debited

I honestly can never compalin about Nedbank, I have always had the best experiencwe with them and their service is generally pleasing. Although today I have been passed from person to person in the call centre. I need clarity on home insurance that Nedbank has debited from my account which I have not signed for or accepted. I have spoken with the home loans department and they cannot assist and send me to Insurance sector who cannot pick me up on their system, We already have house insurance and I need my money returned ASAP. ***

0
Replies (3)
Nedbank
Nedbank's reply03 May 2016, 09:21
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

 

Kind regards

Client Experience Team

 

Best regards,

WB
Wesley B's update04 May 2016, 07:47
Reviewer Update
I have received no call from Nedbank to resolve my issue
WB
Wesley B's update06 May 2016, 07:04
Reviewer Update
Nedbank is not interested in Client service - Should have gone with FNB