Wrong advice

I contacted Nedbank forex prior to leaving the country to enquire how I can send money to my husband bank account in new Zealand. They said he has to arrange that on his side and I won't be required to do anything. I already setup a SIM for him to transfer to my nedbank acc but not the other way around. Now that I arrived in new Zealand and want to send money from my nedbank account I learn we need to complete forms and have it couriered which takes 7 days! I am in a dilemma now as I am required to make a rent payment. If I don't then my family is out on the street! My mother who has power of attorney completed forms yesterday but I need this money transferred now! I can't wait 7 days. Please assist as a matter of urgency!