SD
Spider D

1 reviews | Active since Jul 2011

26 May 2015, 22:23

Wow to great service

The customer service clerk assisted me while attending to another client (separately) and the staff were all friendly. The bank manager came through and tried to assist me personally. It was in stark contrast to its neighbouring competitor.<br> <br> It was probably the best experience I've had in a bank.

0
Replies (1)
Nedbank
Nedbank's reply27 May 2015, 08:33
Official
Hello Spidraque,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team