Worst Worst Worst service ever

They are the worst - as a client and business owner I strongly suggest not using Nedbank. Call agents are always ready to help but they are terrible at feedback.

At my business we have had a dispute chargeback close to R40'000.

We have provided all proofs and even have video footage etc.

The chargeback analyst Miss Sharika Ismail has not once called us or explained.

As per Nedbank the only way to prevent is from doing a old fashion Zip Zap.

This is not a problem, but my question is how do you do a Zip Zap on cards with printed numbers? Are we still in early 2000's? No

Even Nedbank cards can't do Zip Zap anymore? We are not allowed to make copies or write the number down? How does one proceed?

No feedback, No Logic & No care

Will never use or advise anyone to use Nedbank again.

Due to this we will also be changing our Credit Card device, and all our staff will move away from Nedbank.