1 reviews | Active since Jul 2017
Worst Turnaround Times!!
<p>I would like to share my disappointment with the service received from Nedbank Credit Department.</p> <p>I app**** for a personal loan 10 days ago, went into the branch, supp**** and signed all relevant documentation.</p> <p> </p> <p>A day later, I was asked for an extra bank statement. The day after that, I was asked for stamped bank statements AGAIN. But I had supp**** these on the first day already! But I have still not received any feedback!! I tried going into the branch to speak to the consultant who is processing my request, I sat for 60 mins with absolutely NO HELP! </p> <p> </p> <p>This week I received feedback that the consultant only handed in my application 2 days ago. And I have to wait a further 48 hours!! 60 hours later, STILL NO RESPONSE!!</p> <p> </p> <p>I wanted to change my bank and move to Nedbank. But after receiving such pathetic service, Nedbank is clearly NOT for me!!</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Sent an email to the resolutions team 1 week agoe, still waiting for a response!!!
Sent an email to the resolutions team 1 week agoe, still waiting for a response!!!
STILL NO RESPONSE!!!
STILL NO RESPONSE!!!
