Worst Service To Victims Of *****

<p>I recently was a victim of ***** as money was withdrawn from my account at an ATM in Gugulethu whilst I was in possession of my card whilst on holiday in Durban. I had immediately stopped my card and was instructed to go to the bank the following day. </p> <p> </p> <p>The service I was received was appauling! I was made to feel like I was just another everyday victim of theft from a bank account from a very unfriendly and unhelpful employee at the enquiries desk. </p> <p> </p> <p>Furthermore, when I was asked if there would be any reimbur*****t for my losses, I was just given a mere fill in this form and "maybe" in 6weeks or so. </p> <p> </p> <p>The service I received from Nedbank was absolutely disgusting and I feel like this entire incident is just one of many that gets swept under the rug and left unresolved. I no longer feel safe banking at Nedbank as other banks work much faster in resolving such matters to ensure client protection and satisfaction. </p> <p> </p> <p>I am utterly distraught by the matter, especially as a student who relies on that money as my only income. </p> <p>In future, maybe treat your clients with the respect and dignity that they deserve and be more empathetic to their situation!</p>