Worst Service of my Life.

<p><br />I app**** for credit card machine on May online, and someone from sales department came to me with the contract on 28 May 2016 and told me I was going to receive my machine on 7 working days. The sales person's name is Martin Africa.<br />I did not receive the machine for almost 3 weeks then I contacted Martin on 17 May 2016 about the problem, he then told me that he was going to do the follow up and the technician was going to call me.<br />No one called me then until I received a welcoming letter from Nedbank which has information about my credit card machine, I got that letter on the 23rd of June but it was written on 20June 2016. The letter stated that I was going to receive my machine in 3 working days but it was never been delivered again. On the 1st of July a transaction of R570 went through from my business account with the reference of merchant number that is on the the letter that I got from Nedbank, so I called Martin asking how is this possible, paying for something that I don't have and am not sure if I am going to have it, Martin then promised to sort it out , so later on the technician named Sizwe called me and told me the machine was being despatched that day so since its late and its Friday he can not deliver it over the weekend because it needs some installations and he can not do them over the weekend so he will come on Monday 4 July at around 10:00 am.<br />I waited for Sizwe the whole day on Monday but he didn't come. He then called me on Wednesday 6 July for directions saying he was on his way,so I directed him and told him that I am not good with directions so when he reaches our Bramley View BP garage he must call me since he knows the garage then I will direct him from there because my business is close to the garage, but Sizwe didn't come again. Then on Friday 8 July I called merchant customers services they said I must contact my consultant so I called Martin again, he then connected me with Sizwe,and Sizwe said he came to my place but he didn't see the signage of the business, I then asked Sizwe if he came why didn't he call me because he promised to call me when he gets there, he then started telling me stories of signage. Then I asked him again if he can describe the place where he came to, how does it look like, He ****, he told me the place that I don't even know, so I noticed that he is just lying he is never been to my business place, so I decided to call Martin again and cancel the contract because I don't trust them anymore, some months will pass without me having the machine and my money will be debited every month but for what? Martin promised me that he was going to do that for me and he was going to send me email and that I was going to get my money back but till today nothing happened, no machine, no email, no money. I am so disappointed, so confused because I don't even know if I am being ****med or what. After all this I have been calling them and been promised to be refunded but nothing till today. </p>