zG
zahier G

1 reviews | Active since Feb 2013

24 Jul 2018, 10:19

Worst service - No urgency

I completed an Insurance claim 4 weeks ago, the inspector came out and stated that nedbank will call me. I called them 3 times now and all instances they told me that the inspector hasn't sent his report but they will contact me.

Today is the 24/07/19, i haven't received a single call from Nedbank. what happened to your service? where has the urgency gone to?

0
Replies (2)
Nedbank
Nedbank's reply24 Jul 2018, 10:52
Official

Dear zahier

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support

zG
zahier G's update31 Jul 2018, 09:18
Reviewer Update
Today is the 31st July and still this issue has not been resolved, I received calls from people but the actions there after was not done. so lost all trust and faith in Nedbank