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CD
Chantelle D

1 reviews | Active since Aug 2015

27 Jun 2017, 10:03

Worst Service I've ever experienced

<p>I have app**** for a nedbank credit card and was approved, that was on the 27 of May.....</p> <p>I am STILL waiting for my card!!!! STILL!!!!! it is a month now!! This is really getting ridiculous now!!</p> <p>I woman Vanessa told me that my card will be deliverd last Friday or Saturday, I am still waiting!! Every time someone is phoning me about the card i must give them new informaition and tell them the same story again and give my detail AGAIN!!!</p> <p>We are leaving Thursday for holiday for 3 weeks, we have moved the holiday plans on for a week beacause of the card!! and now we are waiting again!! this is really getting ridiculous now!!</p> <p> </p> <p>PLEASE people i need my card before Tomorrow night!!!!!!!!!!!!</p>

0
Replies (4)
Nedbank
Nedbank's reply27 Jun 2017, 10:48
Official

Dear Chantelle

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

CD
Chantelle D's update29 Jun 2017, 15:10
Reviewer Update

I have received my card.

thank you

Nedbank
Nedbank's reply29 Jun 2017, 15:31
Official

Thank you for the positive feedback and for allowing us to Make Things Happen.

Kind regards

Client Experience Team.

CD
Chantelle D's update29 Jun 2017, 15:39
Reviewer Update

After i put this add on Hello Peter, i can see that you has made efford to help me, and thank you for that