Worst Service I have experienced from Nedbank

Nedbank has got the worse service I have ever experienced. 1. When I opened up a business account, somehow they allocated another number to the account. I do not know how this was possible because I have the application form and on the application forms it has my number! 2. We changed our business name with the CIPC and tried to change it with Nedbank. This became another mission which took a couple of weeks to resolve. 3. In filling out the application forms for making foreign payments, I stated that I should be an administrator so that I can manage users on the platform. On the forms it clearly states this. Now when I need to manage users, I cannot manage users because somehow I am no longer a user. I had to send in new application forms to get this to be changed. I received an email saying that I only sent 1 page of the application form, I checked the email I sent to them and I found that had sent in all the pages to them! So they were lying! We have been trying to make a payment now for 2 weeks, and we keep on being sent from one department to the next. There is always some issue that is wrong that is preventing us from making this payment. So much so we have had to delay in the delivery of services we have have needed for a project that we are doing.

Worst service. I have experienced bad service in the past, but Nedbank is by far the worse! My experience with Nedbank has been terrible! I would not recommend this bank!