Worst Service from Nedbank consultants

2025/08/21 I called the Nedbank home loan department asking for proof of residence that shows both my wife's name and meself. I specifically asked for the latest statement.

The lady I spoke to send the wrong one. 2025/08/22 I called again and spoke to Maxine. Asked her the same thing and and like the previous lady gave me an incorrect info. Called again and spoke to Nkamo Khaiba, explained my frustrations to her. Took me details and asked me to log to the App and accept something, did that and after she put me to another department.

Spoke to Brian and like everyone gave me details of the house I used to own and sold. No one has the details of the house I moved to 3 years ago. Called again and spoke to Lebogang who also did what everyone before her did. She then put me to another guy Martin Nkuna. Sat on the phone with him for 30 minutes. He like everyone also gave details of the house I sold. After being kept on the line, he Martin Nkuna said he will be consulting with his team leader and will get back to me. That was at 11:50 and I am still waiting.