WORST SERVICE EVER RECIEVED FOR THE 12YRS THAT I HAVE BEEN BANKING WITH NEDBANK

<p>I aap**** for a amex credit card in May and it was approved.I receievd a statement last friday of the credit card.This morning i decided to call the call centre and ask as to why i am recieving the statement and i also see that its also listed on my credit profile with the credit bereau and i have not recieved any card.I was then told by the consultant that the card was delivered to Mayerdal branch on the 24th May already.Of which i told her that its quite suprising that i have not recieved any sms from Meyersdal confirming that.</p> <p> </p> <p>I then went to meyersdal to check if the card is indeed there and why was i not told till i had to make a call myslef this morning to the call centre.No explanation was given and then i gave the consultant my id and proof of address to collect the card.She went away saying that she is going to see her team leader,and upon her returning she told me that her team leader says that she cant give me the card and that i have to go to home affairs.</p> <p> </p> <p>I must say that this has been the most embarassing expirience of my life.I have been banking with Nedbank for 12yrs now and i have never had any issue before being it getting my statements or anything like that,But what i got today was the worst of them all.IGoing forward i will be closing my account with Nedbank and will open and account with another bank that will be able to treat me batter than this.I mean my money salary is transfered there every month for the past 12yrs and now i have to get such treatment.Truly disgusted</p>