Worst service ever at Nedbank centurion mall

<p>On thursday i went to the Nedbank branch in Centurion and was given a very excellent service but unfortunately the service that actually followed from there on was the worst experience of my life to such an extent that i actually went to another bank and enquired about their accounts even though i have been a very loyal client of Nedbank from my high school days,in fact it was my first account. So yesterday i personally went to the branch since no manager was available to talk to me over the phone and again i had to go back today becouse apparently non of my documents appear on the system. the lady that assisted me initially is assisting at another branch and as such there was no one to handle my stuff in her absence. I can assure you i will definitely be taking my business elsewhere. Sort out your customer service s****s and stop talking about being technologically advanced while we actually have to walk in direclty into the branch for any query that we might be having becouse your staff cant even bother to even call us if we leave a message.......i have been leaving messages since saturday and to this day i have not recieved a single call from the branch!!!!!!!</p>