WORST SERVICE EVER

This has been the worst experience I have ever had. Since my first application they decline were I received an sms that says Card declined due to incorrect or unauthentic details provided. I have been asking and asking and asking WHAT DETAILS are incorrect or unauthentic. No one has answered my question. Everytime the Customer Service agent just keeps on referring it to the appeal department and I think they appealed 4 times no. I keep on getting the same sms but no one at Nedbank can pick up a phone and say Andries this is incorrect or that's incorrect. Its been almost 3 weeks since my first application and still I don't know what im doing wrong because nedbank cant tell me.<br> After this pathetic service I don't want to do any business with nedbank. another bank who I will not name gave me feedback the same day and I received my card after 4 days<br> Way to go Nedbank, you will have no customers left after a few years if you service goes on like this