IF
Ian F
1 reviews | Active since May 2015
20 Jul 2015, 16:32
Worst Service Ever
Good day<br> <br> I have decided that I wanted to apply for a Nedbank credit card and app**** for it online.<br> I thought that this will be an easy process but of course I was proven wrong and have never been treated in this way.<br> <br> I app**** for my credit card on the 1st of July, it is the 20th today and I have been going back and forth braking my back to make sure Nedbank has everything. I was never called and advised of any requirements I had to keep on calling and making sure.<br> <br> You advertizement is completely wrong as you state the following online:<br> \ Card Requirements<br> 1. Please note the following required documentation can be attached at the end of the application
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Replies (1)Nedbank's replyOfficial
21 Jul 2015, 08:23Hello IDProud,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply21 Jul 2015, 08:23
Official
Hello IDProud,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
