vM
vuyokazi M

1 reviews | Active since Aug 2017

02 Aug 2017, 13:36

WORST SERVICE EVER

<p>Yesterday 01/08/2017 06:00 am, i brought airtime via cellphone banking but to my suprise i never received my MTN pin but money was deducted from my account. I called the ********** 111 line and they said they escalated the query till now there is still no response. I even called today to check the progress but there is still no lead. I mean this is roberry **************** how can money just disappears like that without getting airtime.THIS IS MY MONEY I WANT IT.</p>

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Replies (1)
Nedbank
Nedbank's reply02 Aug 2017, 14:36
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team