WN
Willem N

1 reviews | Active since Feb 2015

05 Apr 2017, 19:56

WORST SERVICE EVER

<p>It has been more than a week that I have been trying to get a Bond Number out of Nedbank and I have got absolutely NOWHERE. In the meantime I have to travel up and down to the branch and wait for ages while they scramble around making phone calls to different departments. I am sent from one consultant to the other and none of them can do anything to assist me. Don't they have computers?</p>

0
Replies (1)
Nedbank
Nedbank's reply06 Apr 2017, 07:41
Official

Dear Willem

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team