1 reviews | Active since Jan 2017

09 Jan 2017, 12:06

Worst service ever

<p>At first i had an account with this bank then for sum odd reason it was blocked and i was never notified.Had sum money paid into this account and i visited the branch today and i was assisted by a lady who was not even wearing a name badge.When she was transferring the money she messed up and transferred into a wrong account they did not take into consideration they were at fault as they were handling my monies, they told me to come back the next day not even thinking i have better things to do,my money and time visiting the branch......i've always heard that when you are black in these outlets you get the worst services.I am a living proof of that</p>

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Replies (1)
Nedbank
Nedbank's reply09 Jan 2017, 12:21
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team