Worst service ever
<p>At first i had an account with this bank then for sum odd reason it was blocked and i was never notified.Had sum money paid into this account and i visited the branch today and i was assisted by a lady who was not even wearing a name badge.When she was transferring the money she messed up and transferred into a wrong account they did not take into consideration they were at fault as they were handling my monies, they told me to come back the next day not even thinking i have better things to do,my money and time visiting the branch......i've always heard that when you are black in these outlets you get the worst services.I am a living proof of that</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
