Worst service

Good day my partner and I app**** for a loan last week Friday already everthing was approved and we were told we would get the money the next day latest. We really needed the money asap as we had to pay for something very important to us that's why we opted for a loan at this rate we could have saved the money and then buy it. It's so sad that this is the way you treat your clients. We understood why we were waiting at first but really 6 days later and still nothing. This is really not good customer service at all I've never in my life received such service. So sad that we will lose out on the deal by 11am today because they are also really tired of our promises of paying everyday. If you can look at the time I'm sending this, this is how stressful this thing is to me meanwhile you guys don't give a damn about your clients and how this impact them.

We've been complaining since Saturday.

NEDBANK: Thank you for contacting Nedbank. A complaint has been logged with the following reference number: ***8

*** Manager/ *****-Natasha-Ref ***4

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