1 reviews | Active since Jul 2016
Worst service by service champions & slowest tellers
<p>i'I've just had to stand in the enquiries que for 30mins, when I joined the que I was the 3rd person in the que but I still had to stand for that long. The worst part is the fact that the service champions and the people that work at the branch were Agressive and quick to respond without even hearing the whole query and the whole question! Nedbank is by far the worst when it comes to service and I don't even understand why the people are called service champions while they are good for nothing! I am just glad that I am closing my account with this bank!</p>
Dear R'becca Rj Jonga
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear R'becca Rj Jonga
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
The worst part is the fact that I had to stand with the lady that was assisting for a good 25minutes just to increase my limit and she didn't even help me much! I am still unable to transfer funds as she didn't even increase the correct limit! I even tried calling NCC and they were just as useless!
The worst part is the fact that I had to stand with the lady that was assisting for a good 25minutes just to increase my limit and she didn't even help me much! I am still unable to transfer funds as she didn't even increase the correct limit! I even tried calling NCC and they were just as useless!
Dear R'becca Rj Jonga
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear R'becca Rj Jonga
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team