Worst service and rules ever!

Guys don't ever get a nedbank account! After using nedbank for 2 months, now all of a sudden my account says pending activation. Nedbank never bothered to inform me that they require fica documents. And my salary is due to go in on Tuesday and it is too late to change the banking details with my company, and according to nedbank call centre, my salary or any money trying to go in is going to be rejected. Even if I do go to the bank on Monday and provide fica documents, their verification process is two whole days, by then my salary release is going to be rejected. Unacceptable service! I regret switching banks!