Worst Service

Received this email the 29th of April and have still not received any further correspondence.

"Dear Client

We acknowledge receipt of your request for debt relief assistance, as indicated by the above reference number.

Your request is being considered and the anticipated turnaround time is three business days.

We apologise in advance for the lengthy turnaround time, but we are experiencing a higher-th*****ual volume of requests.

Please be assured that we will try to finalise your request as soon as possible."

sent this one the 12th of May

"Hi

I app**** for debt relief almost 3 weeks ago and have still not received any response, my debit went off twice after i app**** and I had to reverse the payments but when I log on to my account under my MFC car finance tab under transactions there is an amount of R47076.53 added with a description that says Restrc Amend Db what is this for, please assist..

Thanks

Kind Regards Loren" received auto response and still nothing else to this day.